Factory-direct means better formulas, without the extra markup.
Babylon, our laboratory and manufacturing facility, is owned outright by the four of us — Susie Wang, James Wang, Ric Kostick, and Dr. Cody Chalker. It runs entirely on solar power and makes the formulas for every one of our brands. That is how a company our size has a team of PhD chemists who treat formulating cosmetics with as much rigor as pharmaceutical drugs.
We chose San Jose, California, because we are at the heart of Silicon Valley — a place where scientists, engineers, inventors, and ambitious thinkers come together to solve difficult problems and build what doesn’t exist yet. That mindset belongs in beauty too.
Most beauty products come out of contract manufacturers that recycle the same diluted base formulas over and over, swapping in a new extract, fragrance, or marketing story. Because outside manufacturers must protect their own margins, many brands’ formulas get watered down with cheap fillers, lower concentrations of actives and less expensive ingredients. Outsourcing adds another business — and another margin — between the formula and the customer.
We don’t work that way, because we don’t have to. Formulation and manufacturing are the heart and soul of a cosmetics company, so we could never outsource them — or leave the quality of our formulas in the hands of another business with its own financial interests.
Because we own and operate our laboratory and manufacturing facility, we control every stage — from ingredient sourcing and formulation to production and quality testing. That gives us direct control over purity, concentration, processing, freshness, stability, and performance.
Babylon is certified to ISO 22716, the international standard for cosmetic manufacturing practices. Our PhD scientists research, formulate, and test in the same building where our products are made.
Many beauty companies are built around branding, marketing, and packaging first. Our strength — and our first priority — is the formula: built around purity, high-quality ingredients, scientific rigor, and uncompromising standards.
It is also why, when you email us, the answer comes back from the people who made the thing.